All posts for "User Experience" category

User testing, beyond usability

Published
30th March 2015
by 
James Coston
Category:
User testing, beyond usability

Usability testing is a fundamental element of web design. By exploring the performance of a website, app or piece of software, issues that may impact brand experience can be limited and controlled.

#UXDiscuss

Published
29th January 2015
by 
Peter Kay
Category:
#UXDiscuss

If you have walked past Banksy at Nomensa HQ on a Thursday lunchtime, you might have seen a bunch of us sat quietly hunched over our laptops, tapping away at our keyboards and eating cake with big smiles on our faces. In case you’ve been wondering what on earth we’ve been doing and why we all look so pleased with ourselves, please let me take this opportunity to explain!

Selecting the right UX research method

Published
20th January 2015
by 
Juliet Richardson
Category:
Selecting the right UX research method

The other day a colleague asked, “what is the difference between qualitative and quantitative user research?” This is typically answered by saying that one gives you numbers; the other gives you more in-depth insight.

It sparked a bit of a debate. Is it that easy, and is that the whole story?

The active role of participants and facilitators

Published
1st December 2014
by 
Vicky Brown
Category:
The active role of participants and facilitators

The roles and experiences of both the user and facilitator within the usability testing process need to be considered as an active, contributory factor in the outcomes of traditional usability testing. When a user comes into our test lab to volunteer for a usability testing session, we need to acknowledge that they are a not simply a unanimous voice of our audience but a person entering a novel environment, with all of the concerns and behaviours that entails.

The enterprise experience

Published
31st October 2014
by 
Martha Aldridge
Category:
The enterprise experience

Lack of investment, bolted on features, an unmanaged backlog, out-dated or un-scalable architecture are common culprits as to why enterprise software misses the mark when it comes to a good user experience.

The elements of Search – Part 2

Published
30th October 2014
by 
Robin Nash
Category:
The elements of Search – Part 2

In the previous article on the Elements of Search (Elements of search- Part 1) I discussed the presentation of search, and the basics of search engine results pages (SERPs). In this article I will continue to discuss SERPs, with particular focus on filtering and sorting.

The Elements of Search – Part 1

Published
18th September 2014
by 
Robin Nash
Category:
The Elements of Search – Part 1

Search is becoming ever more popular (3.5. billion searches a day on Google) and its capability is becoming increasingly deep and powerful. It has the ability – and responsibility – to provide a complete navigation solution, rather than a back-up or as one option of many.