The roles and experiences of both the user and facilitator within the usability testing process need to be considered as an active, contributory factor in the outcomes of traditional usability testing. When a user comes into our test lab to volunteer for a usability testing session, we need to acknowledge that they are a not simply a unanimous voice of our audience but a person entering a novel environment, with all of the concerns and behaviours that entails.
All posts for "User Experience" category
The enterprise experience
Lack of investment, bolted on features, an unmanaged backlog, out-dated or un-scalable architecture are common culprits as to why enterprise software misses the mark when it comes to a good user experience.
The elements of Search – Part 2
In the previous article on the Elements of Search (Elements of search- Part 1) I discussed the presentation of search, and the basics of search engine results pages (SERPs). In this article I will continue to discuss SERPs, with particular focus on filtering and sorting.
The judgement heuristic, or why the Scottish Referendum voting turnout was so high
In the last few months, the country has been gripped by the prospect of Scotland voting to become independent from the rest of the UK. Whether you believed one way or another many of you will have been interested in the outcome in some way.
The Elements of Search – Part 1
Search is becoming ever more popular (3.5. billion searches a day on Google) and its capability is becoming increasingly deep and powerful. It has the ability – and responsibility – to provide a complete navigation solution, rather than a back-up or as one option of many.
Content strategy – beyond the wireframe
As UX professionals, one of our most common deliverables is the humble wireframe. The wireframe is a great way of specifying the layout and interactions of a digital product. It allows you to fine tune and test things early in the design lifecycle, avoiding costly mistakes.
Framing UX research questions
This short video provides advice about user research to avoid incorrect results, bad decisions and ultimately a sub-optimal product.
The next big thing and its impact on UX
As anyone involved in a computing industry will know, the next big thing is always just around the corner. Given that it’s been 7 years since iPhone’s launch, it is about time the next appeared. So what might this be, and how may peoples’ experiences will change because of it?
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