3rd July 2008 by
nomensa |
User Experience
Despite websites coming in many varied shapes and sizes, managers and editors often require a solution to a very common problem. They want their customers to trust their website, navigate fluently and come away having achieved whatever they set out to do. The difficulty is that the solution will inevitably come in all sorts of different shapes and sizes.
Managing an existing website can often mean that you are tasked with frequent requests for new content, features and functionality. What’s more; it is likely that your website now needs to stay even more in tune with other communications policies and channels. Over time, you may have integrated online forms, podcasts, videos, RSS, online payments or email updates. These additions will either tie your website in more closely with other things that you do or enable yet further lines of communication with your customers.