TV Interface and Websites for BSkyB

We’ve worked with Sky since 2009 providing advice, user testing and development on a number of customer facing websites and interactive tools. We’re a respected partner to Sky and our work has had an impact on some of the fundamental aspects of how their 10 million+ customers interact with content and related corporate activities.

Recently we’ve worked with Sky to help improve the experience of their Electronic Programme Guide (EPG) for Sky+HD  customers. The extensive user testing that Nomensa carried out resulted in a number of improvements being made to the EPG to enhance the user experience for those customers with visual, hearing, motor and cognitive impairments.

Another exciting Sky project has been the design and build of the campaign website for Sky Rainforest Rescue, a three year partnership between Sky and WWF that aims to help save a billion trees in the Amazon. The campaign aims to raise £2million which Sky will match pound for pound. The website has been highly successful as an information and donations platform with over £1.7million raised so far.

As the company is committed to ensuring all customers can make the most of Sky, they asked us to help them design and build their Accessibility website. Sky, like Nomensa, believes that creativity and accessibility are not mutually exclusive and wanted to disprove a common misconception that accessible sites are dull. In the first year since the site’s launch was a 700% increase in traffic and drop in calls to Sky’s Accessibility call centre of around 20%. Described as a best-in-class example, the website gained the highest possible Shaw Trust Accessible + accreditation.

Most recently, we designed and built the new Sky Sports Living for Sport website, an inspiring project that uses sports to motivate and inspire young people. Since its launch, the scheme has seen an 88% positive improvement in the self-confidence and self-esteem of the young people involved.

All of the websites that we have designed and built for Sky are managed and hosted by our accessible content management system, Defacto. It provides simple and intuitive content management which is fully accessible for all content editors regardless of ability or disability.