Showing how a website’s user experience can make efficiency savings
The Nomensa team exhibited at the 2nd Annual Efficiency Delivery Conference, held on the 6th December 2005, at the Queen Elizabeth II Conference Centre in London. The event was organised by GovNet Events and focused on putting efficiency policies into practice. The event was attended by representatives from local and central government agencies and authorities, charged with making efficiency savings after the Gershon Report of 2004.
Nomensa demonstrated its various services, covering accessibility and usability analysis to comprehensive content management solutions. Used separately or in combination, these services can significantly improve user engagement and the experience of a website - if users can find the information they need online, resource can be saved in call centre and support staff costs.
As the central point of reference for local citizenship, local government web sites are obliged to create an engaging and helpful user experience, offering information and a sense of community.
If users’ needs are dealt with by the website, Authorities can provide better value for public money and direct resources to more specific and worthwhile areas.
-Simon Norris, Managing Director, Nomensa.
About GovNet 2nd Annual Efficiency Delivery Conference
The 2nd Annual Efficiency Delivery Conference – Putting Policy into Practice is organised by GovNet Events, with support from Institute of Public Finance (IPF), New Local Government Network (NLGN), Public Finance, Government IT and Public Service Director and sponsored by the Health Safety Executive (HSE). Visit the GovNet events website.
About Nomensa
Established in 2001, Nomensa is the digital agency which specialises in perfecting online user experience. It combines usability, accessibility and strong web development skills to help public and private sector clients develop online strategies, be more inclusive and accountable.
Nomensa has a research based methodology that put people at the centre of its activities. Everything it does focuses on understanding the experience people have when using technology.
Nomensa works with FTSE 250 companies, Central Government Departments, Local Authorities and Councils, and leading Universities, as well as several other organisations in the finance, IT and charity sectors.
