24 May 2005

A number of counties throughout the UK are to have their e-government services updated as a result of a recent Audit Commission report.

The first such county to receive the updates will be Worcestershire and specifically Bromsgrove where residents can expect on-line access to be boosted in the next few weeks, RuberyVillage.co.uk writes.

Bromsgrove's e-government service was given a one-star "fair" rating by the Audit Commission's report with the study praising some aspects but criticising others.

Corporate director, Kevin Dicks, commented: "We have made vast improvements over the last year and have had some very positive feedback from our customers. However, we know there is still some way to go and we welcome the Audit Commission's comments.

"Through council funding and government grants we are planning to spend over £700,000 this year as we continue to make improvements. We are pleased that the Audit Commission has commended our partnership working within the Worcestershire Hub and praised our website for being well presented and geared to offer a wide range of on-line facilities."

Mr Dicks added that council officials will be liaising with residents to decipher exactly want they want in the on-line services.

"We were waiting for the results of a national Mori survey commissioned under the Government's campaign for promoting e-governance and now that the results of that e-Citizenship project have been released we are using the findings to help identify local needs and to help us meet those needs," he added.

"We are going all out to raise awareness, and take up, of our e-government services and to give local people what they want."© DeHavilland Information Services plc



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