30 August 2005
The Office of the Deputy Prime Minister (ODPM) is launching a new set of standards by which local authorities will be able to adjudge the proficiency of the e-services they provide, according to PublicTechnology.net.
In a move that will surely have a massive impact on the quality of e-government services across the country, the ODPM has introduced the National e-Service Delivery Standards (NeSDS) project so as to provide a benchmark against which local authorities can judge how much they need to improve the e-services they provide.
The project will introduce national standards in a wide range of different fields, ensuring that no area of e-government is neglected.
"I am very pleased to see that so many local authorities have become involved in the NeSDS programme sessions and I welcome the support we have received from the various professional bodies who have added their expertise," said Jim Fitzpatrick, ODPM minister for e-government.
"It is so important that we continue to work together and continue the process that the NeSDS programme has begun - I would urge all local authorities to find out how the NeSDS standards will help them provide better services and provide benchmarks to help them gauge where they need to get to in the process of local government change."
The project is a partnership of local authorities led by Havering and presently including Hartlepool, Northamptonshire, Leeds, and Wandsworth, among others.
The standards will be worked out by senior local authority professionals, professional bodies and practicing specialists in each area, so as to ensure that they are both accurate and realistic.
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