14 September 2005

The Home Office is revamping their website to make it much more user friendly.

After carrying out extensive consumer research, it was found the current website was not making vital information easily accessible.

To tackle this, the Home Office adopted a User Centred Design (UCD) approach in the improvement of its site. Users were consulted over every stage of redevelopment.

After consultation, it was decided to split up the current website. It will now consist of the main Home Office site and stakeholder websites, which will provide information on particular policy areas such as police, drugs or science and research.

It is hoped these developments will mean the site is easily accessible for those working in the Home Office and front line policy workers, as well as the general public.

"These user groups have widely varying needs and by trying to serve them all the website failed to reach any of them well," said a statement from the Home Office.

The site is also committed to providing information in "plain English" meaning it is striving to avoid government jargon.

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