27 July 2007
According to a survey, IT professionals in the US state that online communities or forums are proving to be a successful resource.
A survey published this week by King Research, shows that out of the 200 people questioned, 100 per cent of IT professionals who used online communities say they get professional benefits from the experience and they prove to be accurate and dependable.
The IT professionals said the benefits of online communities, such as being able to resolve problems quicker and keep up to date with new developments, enable them to carry out their jobs with more efficiency.
Although the response to online communities was positive in a general sense, the service could be improved as the participants say that occasionally too much time can be taken finding the answer they need. Suggested improvements for the future would be to have single source answers.
Keep up to date with industry and Nomensa news by signing up to Nomensa newsletters.
