19 March 2008
A free Web-Based Solution provided by Sprint WebCapTel(r) Shows Captions over the Internet During Phone Calls; Facilitating Easier Conversations for hard of hearing Customers.
Sprint released Sprint WebCapTel(r) yesterday, a new free web-based service that allows a person who can speak but has challenges hearing over the phone, to read word-for-word captions of their calls on a web browser. This new service is expected to help an estimated 23 million Americans with hearing loss, who may face challenges hearing over the telephone. Mike Ligas, director of Sprint Relay comments:
We are always looking for ways to offer unique and easy user experiences for our customers. This new solution from Sprint will offer the hard-of-hearing community with the ability to enjoy the benefits of a natural phone conversation by accessing real-time web-based captions.
With Sprint WebCapTel(r), users can make and receive calls on their own telephone, mobile phone, land-line, or even an amplified phone. During the call, if they have difficulty hearing what is being said, they can log into Sprint Relay and read written captions of everything their callers saying. Captions appear virtually at the same time as the person speaks, allowing users to enjoy a natural telephone conversation.
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