Great experience has no ceiling and is hard to copy. In this blog post, Simon Norris - Nomensa's CEO and Co-Founder - and Alex Metcalf - UX Consultant - explore how you can deliver customer experience that's light years ahead of your competition and there’s little they can do about it.
Content strategy: Beware the chatty tone of voice
- 9th October 2019
- Lauren Ellis
From overbearing tone of voices to puns appearing in T&Cs, Lauren Ellis, a copywriter at Nomensa, asks: since when (and why) does every brand and their dog want to be her best buddy?
When to consider UX illustration in experience design
- 18th September 2019
- Emily Trotter
It’s an exciting time for UX illustration. It’s easy to see, and enjoy the benefits of a well executed illustration within a digital experience, but how did it get there? Emily Trotter shares her learnings to help demystify the practice of UX illustration within digital experience design.
AI and human symbiosis
Chris Richards, UX designer at Nomensa, takes a look at our relationship with AI through the lens of youru.: a hypothetical app that marks the complete symbiosis of human and machine.
The business case for Customer Experience (CX)
Simon Norris and Alex Metcalf explore how a great customer experience (CX) is a modern business imperative for commercial success.
The Struggle for Existence
- 1st August 2019
- Hannah Tempest
Hannah Tempest - our Head of Experience Delivery - delivered a thought-provoking talk on the struggle for existence at Interact London 2018, which is now available as a series of downloadable PDFs.
Five reasons to come to Interact, London’s best UX design conference
- 23rd July 2019
- Lauren Ellis
Interact London, the capital's leading UX design conference, is at the Natural History Museum on Wednesday 16th October. Lauren Ellis - Copywriter - shares her top five reasons to attend.