How can social media monitoring help UX designers to better do their job? Peter Kay, Nomensa's Social Media Strategist, explores how adopting a social media strategy can help businesses better understand customer experience and, as a result, improve user journeys.
Peter Kay, Nomensa's Social Media Strategist, looks at how UX professionals can use social media data to better understand user patterns and behaviours
Join Simon Norris and Peter Kay on September the 28th as they discuss the relationship between Social Media and UX Design.
Our social media strategist Peter Kay explores the crossover between social media and UX design, summarising a workshop he presented as part of Social Media Week in Bristol #SMWiBristol.