Zoe shares her five key lessons learnt through supporting clients make their service bespoke, friendly and personal.
All posts for "UX Design" category
Where UX design and social data touch
Our social media strategist Peter Kay explores the crossover between social media and UX design, summarising a workshop he presented as part of Social Media Week in Bristol #SMWiBristol.
UX design spandrels - When functionality emerges as a by-product
In this article, we look at how UX design (good or bad) can lead to 'spandrels' - functionality that has emerged as a by-product of something's intended purpose.
Blockchain – a future design currency?
In this article, Charlie Martin, Principal UX Consultant at Nomensa, delves into 'blockchain' - what it is, it's potential usefulness for end users and how we might design for it in the future.
Q&A with Aline Baeck; Head of Design; Capital One, UK
Aline Baeck has practiced design for over 20 years and is currently Head of Design at Capital One UK who spoke at our Interact Conference in 2016.
Q&A with Usman Sheikh; Global Head of Design & Experimentation; Barclaycard Future Payments
Usman Sheikh is a highly experienced leader in design, customer experience and digital strategy. Currently the Global Head of Design & Experimentation Barclaycard Future Payments, he is one of many fantastic design leaders speaking at Interact London on 18 & 19 October.
UX is brand experience
A few months ago, a friend was planning to catch a plane to visit London. We were on the phone, discussing her arrival as she tried to check-in online.
“The airline redesigned its website, it’s beautiful, but I can’t find where to do the check-in online”, she complained.
How to write a UX design brief without acting like a kid in a sweet shop
Too often a brief for a website redesign reads like a shopping list for a kid in a sweet shop– every feature you’ve ever thought of is included, from search and complex filtering to interactive maps and videos.
What’s wrong with the “kid in a sweet shop” approach?