The donation experience shouldn’t be a hard sell. In this article, Dr Tim Dixon - Senior UX Consultant - shares tips on how to improve the online donation experience for your users.
Recent research has revealed that the estimated customer dropout rate the online checkout is a staggering 70%. In this article Robin Nash, one of our UX Consultants, looks at common reasons for customer drop-off and how these can be avoided.
We look at 10 top tips for mobile app design, as recommended by Ellis Reed, one of our accomplished UX and UI designers.
Nomensa's Principal User Experience Consultant, Tim Blass, looks at some of the practical aspects behind creating a new brand with a user-centred design.
Tim Blass, Nomensa's Principal UX Consultant, looks at digital experience and brand interpretation and dispelling the 'brand promise' myth.
In this post Vicky Brown, UX Consultant, explores our recent work with Innovation Funding Service and how UX best practices shaped the successful outcome of this GDS project from the outset.
Robin Nash, UX Consultant at Nomensa, discusses the benefits of having an effective communication strategy when part of a multi-site, multi-team project.
Principal UX Consultant, Charlie Martin discusses how you can apply the principle of ‘Listen, Learn, Respond’ to help avoid the disconnect between an organisation and its users.