All posts for "UX Research" category

UX Design is not a Desk Job

Published
23rd May 2016
by 
Aled Evans
Category:
UX Design is not a Desk Job

Aled, one of our Senior UX Consultants spent a day riding in an ambulance as part of a UK-wide service UX design project. Here are his thoughts.

Are Focus Groups a Useful Research Technique in UX?

Published
25th February 2016
by 
Juliet Richardson
Category:
Are Focus Groups a Useful Research Technique in UX?

Focus groups have a reputation for generating ideas, the theory being that listening to other peoples' thoughts and insights triggers fresh ideas. Focus groups are often used within the UX industry to generate ideas for possible new products or services, but may not always be the best method to use.

Take part in our interview and claim a FREE £20 Amazon voucher

Published
10th August 2015
by 
Henry Carroll
Category:
Take part in our interview and claim a FREE £20 Amazon voucher

We're on the lookout for certain people to take part in phone interviews for some research we're conducting. These interviews could last up to an hour and will involve answering questions about opinions and experiences around receiving healthcare abroad. We'll even reward you for your time with a £20 Amazon voucher (or your country’s equivalent currency value if you live outside the UK)!

UX research - How to select the right method

Published
20th January 2015
by 
Juliet Richardson
Category:
UX research - How to select the right method

The other day a colleague asked, “what is the difference between qualitative and quantitative user research?” This is typically answered by saying that one gives you numbers; the other gives you more in-depth insight.

It sparked a bit of a debate. Is it that easy, and is that the whole story?

UX Research - The active role of participants and facilitators

Published
1st December 2014
by 
Vicky Brown
Category:
UX Research - The active role of participants and facilitators

The roles and experiences of both the user and facilitator within the usability testing process need to be considered as an active, contributory factor in the outcomes of traditional usability testing. When a user comes into our test lab to volunteer for a usability testing session, we need to acknowledge that they are a not simply a unanimous voice of our audience but a person entering a novel environment, with all of the concerns and behaviours that entails.

UX Research - Diary studies for multi-device project

Published
31st March 2014
by 
Aled Evans
Category:
UX Research - Diary studies for multi-device project

As our personal collections of web-enabled devices grow, so too do the contexts in which we might use them. A single mobile device can be used across a seemingly infinite range of conditions and environments, but add a second, third or fourth device and the number of ways in which they might be used and used together expands exponentially.