Principal Delivery Manager


Nomensa is a strategic experience design agency. Combining our experience in psychology, interaction design and technology, we transform digital experiences.

We work hard to understand people, their emotional reaction to design and create exciting digital interactions in response to this. We have one of the largest, most talented teams of specialists in Europe, who have designed award winning digital experiences that have reached millions of people.

We have ambitious growth plans, and with over 100 staff across Bristol, London, and Amsterdam, we now have an exciting opportunity for a Principal Delivery Manager to join our Delivery team in Bristol.

Why choose Nomensa

Our people love working here, it is a supportive working environment where you can expect to work with, and learn from, teams of highly collaborative practitioners. We are one of the few companies within the UK to achieve gold standard accreditation by Investors in People and are committed to giving our people a supportive platform for ongoing career development. Whatever your role, we work hard to understand career aspirations, formulate plans to support personal development and provide meaningful opportunities to develop experience and capabilities.

We support flexibility and are currently enabling hybrid working, so that teams can come together to collaborate and integrate, as well as maintaining the flexibility to work from home. We work hard at creating an exciting, collaborative environment where we have one focus: humanising technology. The people you will be working with are passionate, care deeply about quality and excellence and take great professional pride in their work. If this sounds like it would be a good fit with your own values and ethos, then we would love to hear from you.

Life in the Delivery Team

You’ll be joining our Delivery team, under our recently-appointed Delivery Director, the team is made up of extremely talented Project Executives, Project Managers, Snr Project Manager and Delivery Managers. You would be working side by side with the Head Of PMO ensuring our Programme Partnerships adhere to our processes & governance.

We deliver projects / programmes for a wide range of clients across both public and private sectors, using the best methodologies and tools for the job.

What you’ll be doing

The Principal Delivery Manager at Nomensa, will be accountable for ensuring that Nomensa’s Programme Partnership client’s digital services and platforms meet the user need and the outcomes agreed between Nomensa and the client. You’ll be accountable for ensuring Programme Partnerships meet our agreed profitability levels across the board and ensuring our delivery follows Nomensa’s governance, Terms of Reference and quality standards across all Programme Partnership accounts.

You will mentor and line manage the team Delivery Managers working across a variety of projects for clients, in both Agile & Waterfall methodologies. You’ll leverage successful delivery and senior client relationships to win new business with existing customers and support sales activity to do likewise with new customers, and you’ll provide the teams with Agile coaching and ensure our Agile Portfolio and ceremonies are operating efficiently

What we’re looking for

We’re looking for someone with a minimum of 4 years of demonstrable experience delivering digital transformation either Client or Agency side, with:

  • Substantial experience in managing and leading project teams including line management responsibility.
  • Experience of working with Technical Architects, BAs, UX, Design and Developers (desirable)
  • Evidence of taking responsibility for contract and commercial terms on projects.
  • Experience of adhering to robust project governance and technical quality standards.
  • Strong commercial awareness and ability to track and report on profitability.
  • Experience in communicating with stakeholders at all levels.
  • Experience of project delivery aimed at digital transformation.
  • Experience of managing large-scale agile projects involving multi-supplier teams.
  • Agile delivery methodology including User Story Backlog management and sprint ceremonies.


  • Competitive salary
  • Hybrid working (2 days in the office per week, greater flexibility can be discussed)
  • 25 days holiday (rising to 30 days based on length of service)
  • Your birthday off
  • Option to buy and sell holiday
  • Summer Fridays’
  • Pension Contribution
  • BUPA cashback plan
  • Employee Assistance Programme
  • Perkbox benefits
  • Life insurance
  • Cycle to work
  • Time off for charity work

The recruitment process

To apply, upload your CV and a covering letter telling us why you’d be a great fit for this role and Nomensa. This role is full-time although we are open to applications for a 0.8FTE.

The closing date for applications is: 6th December 2021

Interview Adjustments - We will do everything possible to create the best experience for candidates during our recruitment process, however we appreciate interviews can be challenging for some. Therefore, if we can make any adjustments to make you more comfortable or confident, please let us know. We’re happy to allow flexibility on assessments, provide extra time for assessments/tests, have a chaperone on the interview with you, provide questions up front, or other suggestions that will enhance your experience. To discuss this in more detail, please contact our Talent Acquisition Manager, Sophie -

Nomensa is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.