Principal UX Consultant

London or Bristol | Full time

Nomensa is a strategic UX agency with a long heritage of excellence in design thinking. Since 2001 we have designed award winning digital experiences reaching millions of people, and are proud to say that across our offices in Bristol, London and Amsterdam, we have assembled one of the largest, most talented and collaborative teams of user experience professionals in Europe. Our mission is in Humanising Technology – combining exceptional design and technology with accessibility, to make the world a better place.

As part of our exciting growth plans, we are now looking for a Principal UX Consultant, to join our London or Bristol office. You’ll be working remotely initially, with the expectation that when we will be moving to a hybrid office/home-based working pattern when lockdown restrictions are lifted.


What you’ll be doing

As an experienced UX practitioner you’ll be providing a senior layer of user experience consultancy and strategic energy across the business. You’ll be setting the strategic direction for large scale programmes and multi-disciplined project teams. One day you might be creating research methodologies and design frameworks from scratch, and communicating these to clients in an engaging way. The day after, you might be watching live user testing and interpreting / exploring solutions with clients. We always strive for excellence at Nomensa in everything we do, and if this is one of your values then you’ll be among like-minded souls who are deeply committed to doing outstanding work.

Nomensa work across a wide range of sectors, commercial, not for profit, and in partnership with government departments such as the MET office and NHS Digital, to name but a few. You’ll be able to expect variety here but due to the demand for our services and respect we have garnered in the government sector, you could expect plenty of opportunities to redesign and shape some high profile government services and make a positive difference. As a Principal, you’ll be maintaining those close client relationships where we are often seen as a partner for the strategic value we offer. In some cases you could be setting the direction of really exciting programmes of work, with a multi-disciplinary team of specialists around you.

Great collaboration with other team members is something we thrive on, and our culture is unique, and fun to work in. We recognise the immense value of regular knowledge sharing and that we can only see further by standing on the shoulders of others. It’s your role as a Principal to mentor more junior members of the team, and one of the most satisfying aspects of the job can be to help others to grow by identifying opportunities for them to learn new techniques, while guiding them through. We have a lot of talented UX’ers here who are hungry to learn - you’ll be inspiring the future generation of experience designers.


What we are looking for

We are looking for a very experienced UX practitioner who can take the lead role on large scale programmes delivering both research and end-to-end experiences. Inspiring clients and teams all around them with their aptitude for design thinking, and tackling complex briefs is a must. Agency experience would be useful, along with a keen enthusiasm to help with sales activities, and craft compelling strategies and proposals for new projects. A strong ability to lead on, and commercially drive an account or portfolio of projects is fundamental to success in this role.

We’d like to talk to individuals who are used to leading workshops and presenting to C suite audiences, with practical experience of a wide range of user research and testing methodologies, and prototyping.

On top of this, Nomensa is seeing a rapid increase in the amount of work we are doing with government departments, so if you have worked to GDS principles and enjoy projects with a service design or healthcare element to them then we should be able to offer you a role with plenty of scope to lead on some very exciting projects.


Why you’ll love Nomensa

Our people love working here, it’s a supportive working environment where you can expect to work with, and learn from, teams of highly collaborative, skilled practitioners, and we are one of the few companies within the UK to achieve gold standard accreditation by Investors in People. We are committed to giving our people a supportive platform for ongoing career development, and you’ll have an excellent variety of projects to work on for well-known clients in the commercial, charity, and government sectors.

We work hard to make our working culture one of the best in the industry. As an example, our team of Chief Happiness Officers arrange surprise events and fundraising days throughout the year. It’s an exciting, collaborative environment where we have one focus: humanising technology.

The people you will be working with are very passionate, and have a relentless pursuit of excellence, take pride in their work, and are super-collaborators across Nomensa where we ‘think bigger’ with internal knowledge sharing and commercial ideas. If this sounds like it could be a team that suits your own ethos, then we would love to hear from you.


How to apply

If you’re interested in joining a growing business where you won’t just be a cog in the wheel, but will in fact be part of our journey, then Nomensa would love to hear from you.

When applying, please upload your CV with a covering email, plus a link to any work, or a portfolio you’d like to show us (if applicable).

Nomensa is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please note: the closing date for applications is Sunday 18th April.

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