Principal UX Consultant

Bristol or London

Nomensa is a strategic UX agency with a long heritage of excellence in design thinking. Since 2001 we have designed award winning digital experiences reaching millions of people, and are proud to say that across our offices in Bristol, London and Amsterdam, we have assembled one of the largest, most talented and collaborative teams of user experience professionals in Europe. Our mission is in Humanising Technology - combining exceptional design and technology with accessibility, to make the world a better place.

As part of our continued success we are now looking for an additional Principal UX Consultant, to join our London or Bristol office.

What you’ll be doing

As an experienced UX practitioner you’ll be providing a senior layer of user experience consultancy and strategic energy across the business in a highly varied and interesting role. You’ll be setting the strategic direction for large scale programmes and multi-disciplined project teams. One day you might be creating research methodologies and design frameworks from scratch, and communicating these to clients in an engaging way. The day after, you might be watching live user testing and interpreting / exploring solutions with clients.

Nomensa work across a wide range of sectors, commercial, not for profit, and in partnership with government departments and NHS Digital. There is a real breadth of clients that bring opportunities to make a positive difference to many people’s digital experiences. As a Principal, you’ll be maintaining close client relationships where we are often seen as a partner for the strategic value we offer. In some cases you could be setting the direction of really exciting programmes of work, with a multi-disciplinary team of specialists around you.

It’s your role as a Principal to mentor more junior members of the team, and one of the most satisfying aspects of the job can be to help others to grow. We have a lot of talented UX’ers here who are hungry to learn - you’ll be inspiring the future generation of experience designers.

Why you’ll love us

Our people love working here, it’s a supportive working environment where you will be collaborating with people from across the whole studio, all of whom are passionate about our focus of “humanising technology” and take enormous pride in their work. We are one of the few companies within the UK to achieve gold standard accreditation by Investors in People and are a genuine meritocracy. We are committed to giving our people a supportive platform for ongoing career development, and you’ll have a variety of projects to work on for well-known clients in the commercial, charity, and government sectors. We are inclusive and ultimately want you to be successful and happy, and to live our values - think bigger, be bold, be human.

If this sounds like a place that suits your way of working and can provide what you are looking for in your career, then we would love to hear from you.

What we need from you

We are looking for a very experienced UX practitioner who can take the lead role on large scale programmes delivering both research and end-to-end experiences. Inspiring clients and teams all around them with their aptitude for design thinking, and tackling complex briefs is a must. Agency experience would be useful, along with a keen enthusiasm to help with sales activities, and craft compelling strategies and proposals for new projects. A strong ability to lead on, and commercially drive an account or portfolio of projects is fundamental to success in this role.

We’d like to talk to individuals who are used to leading workshops and presenting to C suite audiences, with practical experience of a wide range of user research and testing methodologies, and prototyping.

On top of this, Nomensa is seeing a rapid increase in the amount of work we are doing with government departments, so if you have worked to GDS principles and enjoy projects with a service design or healthcare element to them then we should be able to offer you a role with plenty of scope to lead on some very exciting projects.

How to apply

If you’re interested in joining a growing business where you won’t just be a cog in the wheel, but will in fact be part of our journey, then please upload your CV with a covering email to our recruitment portal, explaining why you’d be a great fit for the role. Please also include a link to your portfolio or any work you’d like to share with us.

The closing date for applications is Monday 28th March, but we may interview ahead of this so apply as soon as you can.

Note, the role is full-time although we are open to applications for a 0.8FTE or job share arrangement. The role can be based in Bristol or London. Our Bristol roles are currently hybrid working (i.e. WFH and office based) and London roles WFH with occasional travel to Bristol.


  • 25 days holiday (rising to 30 days), your birthday off, pension, BUPA wellbeing, Employee Assistance Programme, Perkbox benefits, life insurance, cycle to work, time off for charity work

Nomensa is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.