Over the course of this ongoing partnership, we have provided support across 15 investigations, helping IICSA to launch, maintain and continually develop its websites (iicsa.org.uk and truthproject.org.uk) in line with its evolving processes and organisational requirements.
What we’ve achieved
Our industry speaks a great deal about the importance of collaboration, but our ongoing work with IICSA is truly a testament to what we can achieve when we work together. And we will continue to ensure IICSA’s digital estate:
- Supports the high-profile and sensitive public inquiry
- Complies with government (GDS) and WCAG 2.1 standards
- Is secure, easy-to-use and inclusive to all users
Due to the nature of its work and the sensitivity of its subject matter, supporting IICSA’s vulnerable users has always been our paramount concern. We wanted to make sure everything we delivered championed inclusivity, security and privacy, and helped victims to feel empowered to tell their own stories.
This meant taking a considered, diligent approach to all of our design and build efforts. And we tested regularly to make sure our decisions were always evidence-based and structured around supporting the brave individuals speaking out to IICSA.
But what was also so special about this project was not only the supreme importance of IICSA’s work, but how well our teams knew one another. This close relationship granted us an expansive understanding of the organisation on both a granular and strategic level.
It wasn’t a matter of dropping in and delivering X, Y and Z. Together, we spotted opportunities, adapted to challenges and anticipated potential problems. We worked efficiently and enthusiastically, and thanks to our longstanding partnership, we were able to learn from each other and share our respective expertise.