Strategic Experience Design. We are Humanising Technology.

We deliver experience excellence and connect brands to their customers through our human-centric approach.

Great design starts here

We create groundbreaking experiences that make a measurable difference to the way people live.

We think bigger

UX Strategy drives award-winning website

£2.9 million increase in donations

264% increase in page views for optimised content

Pan-European retail transformation

Humanising the weather for the Met Office

See our ideas in action below.

Nomensa show reel on Vimeo: Great design starts here. Transcript and clients listed below.

Great design starts here transcript

Just some of the clients we work with

AA
Admiral
Alzheimer's Society
Argos
British Red Cross
Compare The Market
Eden Project
Empirix
Gov.uk
Innovate UK
John Lewis
Just Eat
Liberty Global
National Trust
NHS Blood and Transplant
nimbl
Npower
Parent Pay
RCoA, Royal College of Anaesthetists
Royal Mail
Saga
Sky
unicef
Virgin Media

Our approach

We are respected experts
We use insight to create experiences

Humanising Technology
Not technologising humans

Our services

Our thoughts, ideas and solutions

The Customer Focus Canvas: A free tool for improving your organisation’s customer focus (opens in a new window)

by Simon Norris and Alex Metcalf

What does customer focus look like in practice and how do you elevate your organisation from your current level of customer focus to a new...

Improving your UX capability (opens in a new window)

by Simon Norris and Alex Metcalf
UX Strategy

Great experience has no ceiling and is hard to copy. In this blog post, Simon Norris - Nomensa's CEO and Co-Founder - and Alex Metcalf - UX...

Content strategy: Beware the chatty tone of voice (opens in a new window)

by Lauren Ellis

From overbearing tone of voices to puns appearing in T&Cs, Lauren Ellis, a copywriter at Nomensa, asks: since when (and why) does every...

Discover more ... go to our blog

Our events