The latest update to the WCAG, version 2.1, has now been launched. In this blog post, Alastair Campbell - our Director of Accessibility - looks at the practical testing and impact for teams using it.
Emily Trotter - UX Designer - looks at how illustration is more than just decoration: it's a communication tool, a reward, a means of providing or developing understanding, a way to deepen relationships and guide individuals through experiences. And that’s just the tip of the illustration iceberg.
Asking ‘What if’ expresses our intolerance to accept the status-quo and our intent to approach challenges and opportunities from a different perspective. In this article, Tim Blass - Principal UX Consultant - looks at why your organisation’s future success rests as much in your users’ hands as anyone else’s.
A design system is often presented in the form of styles, patterns, guidelines and principles. In this article, Owen Lord, UX Designer, looks in more detail at what a design system is and how to build one.
What's it like working for a UX design agency? Tom Harding, Graduate UX Consultant, shares his experiences of working at Nomensa over the last six months.
How can social media monitoring help UX designers to better do their job? Peter Kay, Nomensa's Social Media Strategist, explores how adopting a social media strategy can help businesses better understand customer experience and, as a result, improve user journeys.
Dr Tim Dixon, Senior UX Consultant, has been developing a strategic UX impact assessment approach since joining Nomensa a year ago. In this article, he considers how purpose, value and impact are closely linked, from an individual basis to society as a whole.
Recent research has revealed that the estimated customer dropout rate the online checkout is a staggering 70%. In this article Robin Nash, one of our UX Consultants, looks at common reasons for customer drop-off and how these can be avoided.