Public Sector

Nomensa is a leading supplier of digital services to the UK public sector.

Our goal is simple: to make digital services so good people prefer to use them.


Working to Government Digital Service (GDS) standards, we follow a user-centred, agile approach that spans all phases of a project from Discovery to Alpha, Beta and Live.

We work hard to understand people and their interaction with technology by applying our experience in psychology, service design and technology.

We pride ourselves in working collaboratively with our clients, making decisions based on evidence and delivering measurable results.

Designing for humans


We believe in humanising technology. We design services that are easy to use, accessible and help people do what they need to do without fuss.


We design services that are:

  • User-focused
  • Data-driven
  • Accessible
  • Scalable
  • Secure
  • Reliable

We deliver our projects on time, on brief, on budget and beat your expectations.

We have over 100 of the brightest, most talented specialists in the industry who are passionate about improving the user experience for the public sector.

We provide onsite services nationwide, from Glasgow to Southampton and Cambridge to Newport.


Our talent pool includes:

  • User researchers
  • Performance analysts
  • Service designers
  • Interaction designers
  • Business analysts
  • Developers
  • Content designers

Collaboration is more than just a buzzword for us. It is key to delivering outcomes and building long-term relationships. Our one-team approach is built on things like on-site working, team ideation sessions, stakeholder workshops, daily stand-ups and regular show and tells.


As a supplier on the Digital Marketplace, our services can be bought through the following frameworks:

Services we offer:

Digital transformation: we use user-centred research and design principles to transform your users’ experience of your services.

Service design: we transform or create new services where on and off-line interactions flow seamlessly to deliver improved experiences and efficiencies.

User research and usability testing: we use the latest techniques to give you a deeper understanding of your users and create services that meet their needs.

Content design and strategy: we use user research to produce content strategies and multimedia content that is easy to understand, engaging and accessible.

Interaction design: we work out the best way for users to interact with your services, including websites and apps.

Digital development: we build, maintain and monitor websites, apps and services that meet the needs of your users, using the latest innovations in development technologies.

Accessibility: as a leading authority on accessibility, we can help make your service meet the latest accessibility regulations. Making sure as many people as possible can use your service is not only a legal requirement for all public sector bodies it’s also the right thing to do.

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Let's work together

Our public sector design services help to provide coherence and coordination across all of your digital projects and products.

Contact us