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Service Design blog | Nomensa

Category: Service Design

Read the latest blogs on service design from Nomensa’s industry experts. You can also learn more about the service design services we offer.

  1. What is service design?


    What is service design?

    5 minutes, 36 seconds

    Service design is an approach to understanding and redesigning end-to-end services. It considers the needs of those interacting with and using the service (often called the frontstage), as well as associated employees and processes that…

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