Humanising the weather
We led a major website redesign and app evolution for the Met Office to help them engage a broader audience and enable greater reach.
Read case studyPromoting a unified and practical approach to digital UX
Focusing on high-quality user experience, we have helped Royal Mail:
Meet all accessibility requirements while it transitioned successfully from a Government body to an IPO
Support internal teams to maintain and evolve its digital vision in a changing market landscape
Review existing digital functionality and content, as well as assess all new projects across the entire ecosystem
Deliver over 70 projects in line with accessibility guidelines
Put accessibility at the forefront of the organisation, continuously advising on design and development cycles
As its long-term strategic accessibility partner, we have been instrumental in helping Royal Mail work towards its organisational goal of achieving WCAG 2.0 Level AA. Together we have developed a formal digital accessibility policy and set of guidelines that can be used internally and with external stakeholders, to embed best practice within the digital design and development lifecycle
Our first task was to take the Royal Mail’s existing development lifecycle and identify when, where and why it would use UX practices and accessibility checkpoints.
We held a workshop with senior digital stakeholders to identify all the strands within their digital vision; this included the creation of a set of best practice guidelines, the requirements of the internal digital toolkits and UX policy. The policy was created to extend to all external organisations and encourage a unified and practical approach to any future interaction with UX and accessibility.
The set of documents we created assist both the internal digital managers and third party partners to make sure accessibility is promoted at all stages of digital design and development projects.
Our team continues to work with the Royal Mail to help nurture accessibility across the organisation and support the internal team to take a more user-led approach.
Our support includes developing solid foundations through accessibility reviews, strategy development and testing. We also provide consultancy and training to support the team as required. We work closely with both Royal Mail and its third party suppliers to continually help improve accessibility and usability for all.
Would you like to discuss improving your digital accessibility?
We believe that creating groundbreaking experiences that make measurable differences in the way people live takes a special type of collaboration. Our team designs impactful experiences by leaning on the variety of capabilities and expertise within Nomensa to ensure our solution is bespoke to your needs. We believe collaboration is key, let’s work together.
We led a major website redesign and app evolution for the Met Office to help them engage a broader audience and enable greater reach.
Read case studyHead of Client Services George Moriarty and Director of UX Joe Knowles will discuss what Deep Listening is, why it’s important and what gets in the way of it – plus practical tips to combat this.
Sign up for freeOur accessibility testing services can be treated as one-off audits or a full programme of work designed to improve your product or service.
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