Work
Our favourite case studies, webinars and whitepapers
Met Office
Restructuring IA, crafting user journeys and resurfacing invaluable content helped extend the Met offices reach and reclaim reputation.
Read moreDepartment for International Trade
Supporting Department for International Trade’s post-EU Exit ambitions with content design expertise.
Read moreRoyal Mail Accessibility Strategy
Promoting a unified and practical approach to digital UX
Read moreA new website for the University of Cambridge
The University of Cambridge had a bounty of computer science expertise to share with their students but needed help creating a website to communicate it.
Read moreGirlguiding accessible future
Building a more accessible future for Girlguiding’s volunteers
Read moreUX Strategy drives award-winning website
Learn how Virgin Media Business saw a 25% increase in site traffic and 40% improvement in bounce rates on mobile devices.
Read moreAward Winning Virtual Reality
The National Trust now offers inclusive experiences to their properties, widening their reach and forming deeper connections with their audience around the world.
Read morePan-European retail transformation
An in-store tool to display and demo products, as well as answer care and support questions.
Read moreWebinars
How to use illustration to improve UX
An illustration is more than just decoration… find out how in this webinar from our talented in-house designers.
Read moreSocial and UX - The Perfect Pairing
In this webinar Simon Norris and Peter Kay explore how we use social media monitoring here at Nomensa to research experiences at scale.
Read moreMeasuring Digital impact: Moving beyond Net Promoter Score (NPS
In this webinar, Tim presented a strategic evaluation process for measuring wider outcomes of UX projects using the Digital Impact Framework (DIF).
Read moreHow to disrupt competitors using superior UX
Simon Norris and Alex Metcalf discuss how the unicorn business use superior UX for market differentiation.
Read moreService Design in the Public Sector
From Amanda Payne, Account Director & Jon Fisher, Head of UX at Nomensa - the experience design and accessibility experts
Read moreWeb Accessibility - A first look at WCAG 2.1
When version 2.0 of the Web Content Accessibility Guidelines (WCAG) was released in 2008 the web was a very different place. Fast forward 9 years to the present day and we see a digital world with a multitude of devices that go beyond the desktop computing paradigm of 2008 – we need new guidelines to tackle this new world.
Read moreWhite papers
Making travel websites accessible for everyone
Amani Ali - Accessibility Consultant - takes a look at three main features on travel websites that would benefit from accessibility enhancements: date pickers, accommodation selection and filters.
Read moreJourneys with Unicorns
Simon Norris, Nomensa’s Founder and CEO, and Alex Metcalf, UX Consultant, reveal six characteristics and associated perspectives on how some of the famous unicorns are delivering superior UX in their quest for market differentiation and leadership.
Read moreHow to Achieve Customer Focus
In Achieving Customer Focus, Simon Norris and Alex Metcalf look at the three commercial benefits of customer focus and provide an overview of the business transformation required to achieve it.
Read moreThe Struggle for Existence - On the Origin of the Species
Hannah Tempest examines how apps must exist in a world of fickle users with quick-to-delete fingers and how under-performing apps face extinction, all competing for the same, vital resource: our attention.
Read moreThe Struggle for Existence - Deviate or Die
Hannah explores how environmental factors force organisms to variate, change and evolve – or risk being lost to time like the dodo, drawing on examples from the animal kingdom and apps that make survival an art.
The Struggle for Existence - A Complex Machine in a Perfect State
Hannah describes how components are reused across the natural world, while others are dropped and mutations welcomed. By deploying lessons garnered from evolution, we can refresh, recycle and reuse our ideas, transforming them into multiple manifestations.
Read moreThe Struggle for Existence - Beauty and Delight
Hannah looks at the occasionally baffling aesthetic decisions in the animal kingdom and the rare triumphs, but more common pitfalls, of brands choosing shiny components over user experience. In the battle between limited resources and fierce competition, we can all learn to be smarter and more strategic in our decision making.
The Experience Capability Framework
Where do you start with improving your customer experience (CX) delivery? How do you know if your company is organisationally, culturally, and operationally ready to deliver excellent CX? Simon Norris and Alex Metcalf explore in this whitepaper.
Let's work together
We believe that creating groundbreaking experiences that make measurable differences in the way people live takes a special type of collaboration. Our team designs impactful experiences by leaning on the variety of capabilities and expertise within Nomensa to ensure our solution is bespoke to your needs. We believe collaboration is key, let’s work together.