Thoughts, ideas and solutions on UX, web accessibility and design

Our Humanising Technology blog is where we discuss our thoughts, ideas and solutions on experience design and delivery.

  • Tuesday, September 29, 2020

    How using search can capture sales and improve UX

    Robin Nash, UX consultant, and Alistair Duggin, Principal Accessibility Consultant, explain how investing in your on-site search functionality can boost your sales and improve your users' experience.

    Alistair Duggin | Robin Nash
  • Tuesday, September 15, 2020

    How to transform retail UX with user journeys and personas

    Our Head of Experience Delivery Hannah Tempest explains how the retail sector can capitalise on user journeys and personas to unpick the granularities of customer behaviour and deliver better experiences.

    Hannah Tempest
  • Thursday, September 3, 2020

    The Stoic Designer

    Our next webinar 'The Stoic Designer' with Principal UX Consultant Joe Knowles on 15th September draws on case studies to introduce stoicism as a concept and aims to put personal and professional development into that framework. In this article, he introduces some of the concepts he'll explore in more detail in the webinar.

    Joe Knowles
  • Tuesday, August 11, 2020

    How to build accessible cards–block links

    Joel Strohmeier, Accessibility Consultant, looks at a much-used feature of website interfaces: the 'card' component. He covers what cards are, common accessibility challenges they pose and how to create robust and accessible card components for your website.

    Joel Strohmeier
  • Thursday, July 9, 2020

    Reimagining customers’ digital needs post-coronavirus

    Nomensa CEO Simon Norris explores how and why customer behaviour has changed because of COVID-19. He asks: what are customers’ new digital needs post-coronavirus, and summarises some UX techniques you can use to better understand your audience’s specific needs.

    Simon Norris
  • Thursday, July 2, 2020

    What I've learnt through Beta as a UXer

    UX Consultant Amber Polley takes us behind the scenes on a GDS Beta project. Read her five key pieces of advice for any UXer starting a Beta project.

    Amber Polley
  • Tuesday, June 30, 2020

    Alistair Duggin joins as Principal Accessibility Consultant

    Alistair Duggin joins us as Principal Accessibility Consultant at an exciting time as more and more organisations wake up to the value of accessibility.

  • Thursday, June 25, 2020

    Running remote user research for NHS England and NHS Improvement

    Graduate UX Consultant Joshua Avern shares his advice and insight garnered through a recent project for NHS England and NHS Improvement.

    Joshua Avern
  • Tuesday, June 9, 2020

    Preparing your digital experience for an eventual return to scale

    Our Founder and CEO Simon Norris and UX Consultant Alex Metcalf explore UX considerations that will help your organisation return to scale and emerge strongly from this challenging time.

    Simon Norris
  • Monday, June 1, 2020

    How nudging in the COVID-19 crisis is driving better decision making

    Our Group Account Director, George Moriarty, explores how behavioural economics have been used in the coronavirus crisis. She asks: how does it work and has it helped us make better choices?

    George Moriarty