Thoughts, ideas and solutions on UX, web accessibility and design

Our Humanising Technology blog is where we discuss our thoughts, ideas and solutions on experience design and delivery.

  • Tuesday, May 5, 2020

    12 things that inspire us to be better UXers

    We put our UX team on the spot to bring you 12 things that inspire them to be better at what they do. Health warning: reading this blog post may lead to temporary brain expansion.

  • Tuesday, April 28, 2020

    Five digital tactics to beat service overload

    Here, Nomensa CEO Simon Norris and UX consultant Alex Metcalf, share their expertise on how UX measures can help overcome service overload.

    Simon Norris
  • Thursday, April 23, 2020

    How we're conducting user research while working remotely

    We've always been big fans of remote user research because of the rich insights it can provide. Steven Shukor explains how this experience is proving invaluable during the coronavirus lockdown.

  • Thursday, March 26, 2020

    Five tips for collaborative remote working

    For some people, working remotely is their MO. For others used to working in offices, recent government guidance in response to the spread of COVID-19 will be more challenging to adjust to.

    Lauren Ellis
  • Tuesday, March 24, 2020

    Web Accessibility - Five common fallacies

    Trying to improve accessibility without a strategy leads to costly misunderstandings and mistakes. Here are five accessibility fallacies we come across all too often.

  • Tuesday, March 3, 2020

    Five reasons to attend Bristol's biggest design conference

    Steven Shukor, Principal Content Designer at Nomensa, looks at five reasons to attend Collaborate Bristol 2020.

    Steven Shukor
  • Tuesday, February 25, 2020

    Why accessibility is an important part of Customer Experience (CX)

    Accessibility is an integral part of Customer Experience (CX) and subject to all the same risks and opportunities. In this article, Alastair Campbell, Director of Accessibility, and Alex Metcalf, UX Consultant, explore how accessibility supports CX excellence.

  • Tuesday, January 21, 2020

    Is your business suffering from experience drag?

    Let’s start off by asking a simple question. If you and I picked up the phone today and spoke to loads of brands—on and off the digital high street—how many of those organisations do you think would claim that, by next year, they will be competing based on the experience they offer end users?

    Alex Metcalf | Simon Norris
  • Thursday, January 9, 2020

    What's the value of prototyping in UX design?

    Oliver Rouse, UX Consultant, explores the value of prototypes in UX design, sharing examples of different formats and how these can work for you.

    Oliver Rouse
  • Tuesday, December 10, 2019

    Why are personas so important in UX design?

    Lauren Ellis, copywriter, explores how personas are used in UX design as archetypal characters who represent the needs, ambitions, goals and behaviours of a particular user segment.